Engine 01
Qualify
Engine 02
Record
Engine 03
Maintain
Engine 01 — Qualify
Every tenant. Qualified. Automatically.
Your AI voice agent calls every applicant — 24 hours a day, 7 days a week. No human involvement. No missed checks. No compliance gaps.
Every tenant qualified before they set foot in a property.
What it does
- KYC, KYA, PEPs & sanctions screening
- Right to Rent — automated, documented, defensible
- Affordability modelling (rent + cost of living)
- Instant qualification decision
- Full call recording & transcription
- Applicant risk scoring
Engine 02 — Record
Every call. Structured. Audit-ready.
Voice becomes data. Data becomes compliance records. Records become decisions. Every interaction is captured, structured, and stored — automatically.
Every decision is documented. Every record is defensible.
What it does
- Real-time voice transcription with speaker diarisation
- Structured compliance data extraction
- Full audit logs — immutable, timestamped
- Applicant enrichment & property compliance dashboard
- 7-year secure record retention
- One-click inspection-ready reports
Engine 03 — Maintain
Every issue. Captured. Resolved.
Your 24/7 maintenance voice agent answers every call, captures every issue, and escalates every emergency — without a human in the loop.
No missed calls. No missed revenue. No missed liability.
What it does
- 24/7 maintenance call handling
- Issue capture & classification — instant
- Emergency escalation — automatic
- Contractor notification & job logging
- Tenant communication records
- Full maintenance audit trail
Infrastructure
Built for enterprise. Secured for compliance.
LetShield is hosted entirely in the UK, encrypted end-to-end, and certified to the standards your regulators require. Your data never leaves the country.
Technical Specifications
API ArchitectureREST + Webhooks
Data ResidencyUK (AWS London)
Uptime SLA99.9% guaranteed
EncryptionAES-256 at rest, TLS 1.3 in transit
ComplianceGDPR, ISO 27001, SOC 2 Type II
Call Latency< 200ms response time
Record Retention7 years, automated archiving
Integrations50+ native connectors